The service academy.
Rollouts do not fail loudly. They fail quietly, when the software is installed and the staff quietly go back to the old way. The Training Hub is how we stop that — short, practical courses for the people who touch the system every day.
Four audiences, one standard.
The same operational standard taught to everyone who touches a deployment — whether they work for you, for us, or for the merchant.
Cashiers & shift leads
Daily operation, corrections, cash-up. Built for high turnover — a new starter can be productive on shift one.
Merchants
Payments, settlement, disputes and the habits that keep an account healthy.
Deployment crews
Staging, connectivity, issuing kit and running the floor at a live event.
Partner sales teams
Certification to qualify, pitch, onboard and support OTG products properly.
Enrol, complete, certify.
Enrol
Sign in with your work email and enrol on any course in the catalog. Your organisation's project manager can enrol a whole team at once.
Work through it
Modules of five to twelve minutes, written for someone standing behind a counter, not sitting in a classroom. Progress saves as you go.
Get certified
Finish every module and a dated certificate with a verification serial is issued automatically. Print it or save it as a PDF.
Need a course built for your product?
We write and run custom curricula for vendors — your product, your terminology, your support process, certified to your standard.
Talk to us about it